Frequently Asked Question
Booking & Dates
We recommend sending your enquiry at least 12 months in advance, especially if you are planning your wedding during popular dates. This gives you a wider choice of available dates and plenty of time to plan all the details of your wedding together with our team.
In most cases, we can temporarily hold your preferred wedding date, subject to availability. This gives you some time to finalise your decision before confirming the booking. The duration of the hold and any applicable conditions will be confirmed by our wedding team based on your selected venue and date.
Cancellation and date-change terms are outlined in your booking agreement and may vary depending on the selected venue, date and arrangements. Our wedding team will explain all applicable conditions before your booking is confirmed and assist you with any changes if needed.
To help us prepare the most suitable proposal, we recommend including your preferred wedding date or period, estimated number of guests, preferred venue or destination, and any initial ideas or requirements you may have. Our wedding team will then contact you to discuss the details and available options.
Space & Capacity
Yes. A backup option is available in case of rain or unsuitable weather. The most suitable alternative will depend on your chosen venue and number of guests, as indoor and outdoor capacities may vary. Our wedding team will discuss the available options with you in advance to ensure the best possible plan for your celebration.
Absolutely. Our venues can be personalised with your choice of décor, floral arrangements and other details to reflect your wedding style. Our wedding team will work with you to coordinate the setup and ensure that all arrangements are suitable for the selected venue.
Yes. You are welcome to bring your own DJ, band, photographer or other external suppliers. Our wedding team will coordinate the necessary arrangements with you and your chosen suppliers to ensure everything works smoothly with the selected venue. If needed, we can also recommend trusted local partners.
Catering & Services
Yes. Menu tastings can be arranged in advance, giving you the opportunity to experience selected dishes and discuss any preferences or adjustments with our culinary team. Your wedding coordinator will help you arrange the tasting and guide you through the available menu options.
Vegetarian, vegan, gluten-free, and other dietary requirements are all catered for.
Catering is provided in-house by our culinary team. Our chefs will work with you to create a menu that reflects your preferences and complements the style of your celebration, with options tailored to your specific requirements.
Accommodation
Yes. Special accommodation rates can be arranged for wedding guests, depending on the number of rooms required, selected hotel and availability. Our wedding team will be happy to discuss the available options and help coordinate accommodation for your guests.
Yes. Special arrangements and accommodation options for the wedding couple can be provided depending on the selected venue and wedding package. Our wedding team will present the available options and help create a memorable experience tailored to your celebration.
Pricing & Payment
Wedding pricing is tailored to each celebration and depends on factors such as the selected venue, number of guests, menu and additional services. Based on your preferences and requirements, our wedding team will prepare a detailed and transparent proposal for your celebration.
Yes. A deposit is required to confirm and secure your wedding date. The deposit amount, payment schedule and remaining balance will be defined in your booking agreement, and our wedding team will provide all payment details in advance.
